Saginaw Police Department

Commendations and Complaints

Regarding Saginaw Police Employees

The Saginaw Police Department is dedicated to providing the best police service possible to all citizens. Employees are carefully selected and trained to provide this service to our community. This page provides an overview of the ways to commend exemplary performance or file a complaint against a Police Department employee.

COMMENDATIONS

► How to commend a Police Department employee:

● Write a letter to the employee's supervisor, Captain, or the Chief of Police at the address listed at the bottom of this page.

Commendations are logged and placed in the employee's permanent personnel file.

● Call the Police Department at (817) 232-0311 and ask to speak with the employee's supervisor, or any on-duty supervisor.

● If you are unsure of the employee's name, describe the employee and list the specific actions or demeanor that impressed you. Mention the location, date, and time the incident occurred.

● Contact the Chief of Police by sending an e-mail to rmacon@saginawpolice.org.

COMPLAINTS

► How to make a complaint.

Citizens wishing to file a complaint against any Saginaw Police Department employee may contact any on-duty supervisor at the police station, located at 505 W. McLeroy Blvd. The supervisor will take your statement, and forward it as prescribed by Department policy. Texas law requires that complaints against police officers be in writing, and signed by the person making the complaint. Complaints must be made within 30 days of the incident (90 days when Racial Profiling is alleged), unless special circumstances exist. The person who was wronged must give a written statement; other persons may give statements as witnesses.

► False Complaints.

Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If person knowingly and intentionally makes a false statement under oath, or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail for up to one year, or by both fine and imprisonment.

► What happens when a complaint is upheld?

When an investigation finds the charges against a police employee are true, the employee is notified and one of the following can occur:

(1) A verbal warning may be issued;

(2) A written reprimand may be issued;

(3) A suspension may be issued;

(4) A demotion may be issued; or

(5) The employee may be discharged.

Employees may appeal the Department's decision to uphold the complaint, as well as any disciplinary action taken.

► What happens when a complaint is not upheld?

Complaints must be supported by sufficient evidence. When the investigation cannot find the degree of evidence necessary to prove the employee acted improperly, the employee and citizen are both notified in writing.

► What if you are not satisfied with the outcome of the investigation?

You may appeal the findings of an Internal Affairs or supervisory investigation to the Chief of Police or the City Manager.

THANK YOU FOR YOUR COMMENTS ABOUT THE SAGINAW POLICE DEPARTMENT.

Return to Main

Saginaw Police Department - 505 W. McLeroy Boulevard - Saginaw, Texas 76179